If you're having trouble joining a league, go through the following checklist:
VPN or Ad Blocker Active? (Android)
Make sure no VPN is running on your device and that ad blockers are turned off – both can interfere with your connection to our servers.
Reached the Maximum Number of Leagues?
Depending on your subscription, there's a limit to how many leagues you can join at the same time:
Pro & Member: up to 6 leagues
Amateur (no subscription): up to 3 leagues
If you’ve reached your limit, you’ll see a message in the app letting you know.
Still not working?
Please contact our support team. To help us resolve the issue quickly, include the following info:
Your Manager ID (you’ll find it in your profile)
The league invite link
A brief description of the issue
Do you get an error message? If yes, a screenshot helps!
Are you unable to join any league – or just one specific league?
We’ll get back to you as soon as possible and help you join the action!